Developing online training from start to finish was a new experience for everyone on our team. In Q4, we were excited to put into practice a couple of lessons learned earlier in the development of “Helping People Access PrEP.”
Listen to your audience.
In October 2018, we reached out to a national network of PrEP navigators, HIV-prevention service providers, health department staff, and other stakeholders for input: What do they want from a PrEP navigation training? What format would they prefer? How long should it be? And what topics should it cover beyond the basics—what’s most relevant to their work and to the people they serve? Their responses informed the format, time commitment, and content of our training.
In Q4, we reached out to the same group of stakeholders and others for participants to pilot “Helping People Access PrEP” and give feedback on the course platform and module length and content. The responses were overwhelmingly positive—which told us we had asked the right questions and successfully incorporated feedback from stakeholders way back in Q1.
We were able to incorporate helpful insights from pilot participants into the final version of the course, such as adding a new chart to compare patient assistance programs and clarifying ways to build rapport with clients. The final course is informed and enriched by our pilot trainees’ personal and professional experience in Latinx, African American, LGBTQIA, youth, and sex worker communities.
Use familiar technologies in innovative ways.
PleasePrEPMe is a remote team and we use Zoom videoconferencing for staff meetings, including our weekly progress and planning meetings in Q1–Q3. In exploring cost-effective ways to create user-friendly narrated slides (our stakeholders’ preferred format), we realized this familiar technology could provide part of the solution.
Using Zoom and PowerPoint, we developed a protocol: Our narrator would start a Zoom videoconference, turn on the “record” feature, share their screen, then launch a given module’s slides in PowerPoint using “slideshow” view and narrate the slideshow. At the conclusion of the module’s slides, the narrator would end the Zoom videoconference, save the resulting video recording, and upload it to Google Drive to share with the team.
In this way, in Q4 we were able to develop high-quality, user-friendly training videos by combining technologies already at our fingertips.
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